Securus Technologies is considered as the market leader in prison technology with its innovation and quality service. As a market analyst, I have keenly watched the performance of the firm in terms of bringing new technologies into its shore. It holds a significant number of patents in prison technology. The company is committed to its investments in technology as its total spending from 2013 to 2016 stands at a staggering $600 million, and the amount is used for the acquisition of technology, patenting, and more.
Another important aspect I admire about the firm is its widespread network in the jails across the country by serving over 1,000,000 inmates. The company has nearly 2,600 correctional facilities that are spread across 45 states in the country. Additionally, it has the presence in Mexico and Canada. Though the firm serves a very large base of customers across the continent, its services are consistent and focused on addressing the challenges of the incarceration services. Apart from inmate services, Securus also helps the enforcement agencies in monitoring services, documentation, investigation services, and more.
Even the facility customers came to appreciate the services of the firm, recently. They confirmed that Securus helped them to solve many crimes and also helped to prevent some, especially the inmate-on-inmate crimes. The company came up with the sample comments it received from jail officials that described how the technology helped them to ensure better incarceration services. The firm also confirmed that it received thousands of emails and letters featuring the same.
A significant number of letters mentioned the efficiency of call monitoring services and how it helped to solve many crimes. It also helped the authorities to trace drug sales inside the bars and even helped them to identify the unreported crimes inside the prison. It also helped the authorities to locate the corrupt staff members inside the prison.